Below you will find the answers to our most frequently asked questions. If you question isn't here, feel free to contact us using the Contact Form and we will be pleased to help.
Q: How long does it take to get my order?
A: Anywhere from an hour to 3 days depending on the workload at the registrar's office. We do not work weekends or legal holidays. Generally, you will be surprised how fast we will get it to you.
Q: How accurate is your star data?
A: 100% accurate. We have access to the Smithsonian Astrophysical Observatory Catalog database. It and the Harvard Bright Star Catalog are the direct reference for our entries your star naming. Note: we have no affiliation with the Smithsonian Astrophysical Observatory nor to the Harvard Bright Star catalog. We simply use and access their data. It is public record.
Q: Can a star be called anything?
A: The short answer is yes, you may name a star after anything, BUT we strongly suggest that you use a person or pet's full name. Don't just use Bob, use his whole name: Bob Smith. Better would be his whole name: Robert A. Smith. The reason is that the naming is unique and likely not to be confused with another naming.
Q: How many words can the name have?
A: Limit the length of the name to First, Middle and Last name. While we can accommodate longer names, the font size will shrink so it can fit on one line. Guaranteed it will look odd if your name is long. There is about 4.5 inches of naming space on the page. Longer names will be reduced one type point at a time until it fits in that area.
Q: Can I buy a star?
A: No. We only name stars, we don't own them, so we can't sell you something we don't own. If someone tells you that you can BUY a star, please wait until you take possession before you pay. :-
A: Probably not. Keep in mind, these deep-